Getting your facility ready…
Getting your facility ready…
Your staff shouldn't need 5 logins to do their job. Census, referrals, authorizations, billing, and communication—one platform that every role uses from any device.
Most treatment centers piece together their operations from separate tools — one for admissions, another for billing, a spreadsheet for authorizations, and a marketing stack that can't tell you which campaigns actually fill beds. It works, until a referral slips through because the VOB was in one system and the intake notes were in another.
The real cost isn't the software subscriptions. It's the time your team spends moving information between systems — and the revenue you lose when something falls through the gap.
VProGo replaces the workarounds with one platform built for behavioral health from day one.
You run the facility. You need one place to see census, referrals, authorizations, and billing—not four.
You manage claims for 10, 20, 50 facilities. You need a portal built for you—not a workaround inside their CRM.
Every call is a potential admission. You need to verify insurance and predict revenue before the patient arrives.
You’re spending money on ads and SEO but can’t tell which campaigns actually fill beds.
Every morning starts here. Real-time census from your EMR, authorization urgency at a glance, clinician assignments, insurance verification—all in one view. Your clinical director, billing team, and business development staff all work from the same source of truth.
Patients from Kipu, Alleva, or Sunwave flow in automatically. No manual entry. Demographics, insurance, and authorization data update in real-time.
Color-coded countdown timers on every patient. Red means expiring today. Yellow means 3 days. Never miss a reauthorization deadline again.
Assign clinicians to patients directly from the census. Send in-app notifications to staff. Track who's responsible for what without leaving the page.
Attendance rates, unsigned note tracking, compliance percentages, and clinician accountability—all in the Analytics tab. Know who's dropping the ball.
For operators running 2 facilities or 20. See occupancy, admissions, financials, and authorization alerts across your entire portfolio. Drill into any facility without switching logins.
See bed availability across all locations in one view. Occupancy rates, available beds, and admission capacity at a glance.
Admissions, discharges, AMA tracking, payer mix, and AR aging rolled up across your entire portfolio. Spot trends before they become problems.
Expiring auths from every facility surfaced in one alert feed. Per-facility drill-down with role-based access control.
Every referral flows into your Census Hub automatically.
170 data points per referral. Five-stage lifecycle with automatic EMR sync. The Working tab—unique to VProGo—lets you track referrals in active follow-up before they become admissions.
Patients from Kipu, Alleva, or Sunwave automatically appear in Census. Authorization data, insurance info, and demographics flow in real-time.
Track referrals that need follow-up before admission. Set callbacks, log activities, attach VOBs. Move to Upcoming when admission is scheduled.
Days remaining countdown. Expiring authorization warnings. UR data pulled directly from EMR. Never miss a reauthorization deadline.
Submit claims through our multi-clearinghouse architecture. No vendor lock-in—switch clearinghouses without losing a single claim or a day of downtime. 105+ pre-submission validation rules catch errors before they become denials. Multi-location billing under one NPI with separate service addresses.
When payments come in, they automatically update the prediction engine. The more you bill through VProGo, the smarter your payment predictions become.
Run multiple facilities under one NPI. Each location gets its own service address, separate claim submission, and individual reporting—all in one dashboard.
Electronic remittance advice automatically posts to patient accounts. View payment details, adjustments, and denials in real-time.
The prediction engine powers VOB with confidence-scored payment estimates. The learning flywheel processes authorization outcomes, denial rates, and payer behaviors to continuously improve accuracy. Available as a built-in feature or as a standalone API for partner platforms.
From exact historical match (highest confidence) to national average fallback (lowest). Every estimate shows low, expected, and high ranges—never just a guess.
Authorization outcomes, denial rates, LOS patterns, and payer review behaviors feed back automatically. The more you bill through VProGo, the sharper predictions get.
White-label prediction engine for billing companies and partner platforms. API key authenticated, rate limited, with standard and white-label tiers.
CRM, expense management, employee management, call tracking, review management, and deep customization—VProGo replaces every system you're currently juggling.
Gain complete visibility and control over your multi-facility billing operations. Manage claims, revenue, and compliance with an intuitive, unified platform designed for modern healthcare organizations.
MedRevenue
Billing Portal
Total Revenue
$1.24M
+12%Active Claims
342
+8Facilities
8
Current Census
156
+3Sunrise Recovery
42 census · 89 claims
Harbor House
28 census · 56 claims
Mountain View BH
35 census · 72 claims
Coastal Wellness
51 census · 125 claims
| Patient | Amount | Status |
|---|---|---|
| J. Martinez | $4,280 | Paid |
| R. Thompson | $3,150 | Submitted |
| A. Williams | $5,600 | Draft |
Manage assignments, commission rates, credentialing, and location sync across all your facilities from one dashboard
Full revenue cycle from draft to payment. Multi-clearinghouse integration, ERA/835 auto-posting, denial management, secondary claims
Live patient census with attendance tracking, authorization urgency indicators, and claim readiness per patient
Multi-facility auth management grouped by patient. Coverage gap detection, urgency filtering, days-remaining alerts
Per-facility commission tracking, revenue tiers, bonus calculations, CSV export for accounting
Request-based facility data access with configurable timers. Enable, disable, or extend data sharing windows
Role-based access (Owner/Admin/User), comprehensive audit trail, BAA tracking, activity logging
Bridge the gap between treatment and lasting recovery with intelligent alumni management and patient-facing engagement tools.
VProAlumni
Alumni System
Total Alumni
124
12 new this month
Active Streaks
67
54% engagement
Check-ins Today
43
35% of alumni
High Risk
3
Needs attention
| Name | Streak | Risk |
|---|---|---|
| Sarah M. | 47 days | Normal |
| James R. | 82 days | Normal |
| Maria L. | 8 days | Elevated |
| David K. | — | High |
| Lisa P. | 23 days | Normal |
Post-Discharge (7-day)
8 alumni active
Inactivity Re-engage
3 alumni active
90-Day Milestone
12 alumni active
STREAK
TODAY'S CHECK-IN
Good
Strong
Hopeful
Message
Schedule
VProMove Patient App
Patients automatically become alumni on discharge. Identity key links multiple admissions. No manual profile creation.
Color-coded risk levels (Normal/Elevated/High/Critical). Engagement tracking with check-in streaks.
Triggered by discharge, inactivity, risk escalation, or milestones. Multi-step sequences with custom templates.
Patient-staff conversations, bulk messaging with personalization templates, read tracking, SMS capability.
Appointment types (follow-up, therapy, group, assessment). Status tracking from scheduled through completed/no-show.
Gamified milestones (7, 14, 21, 30, 60, 90, 120, 180, 365 days). Build consistency in your recovery journey.
Track emotional patterns and reflect on your progress. Visualize improvements over time.
Connect with care coordinators anytime. Get support when you need it most.
See all your appointments and get timely reminders. Never miss an important follow-up.
Quick access to 988 Suicide & Crisis Lifeline. Professional support is always available.
Identity system auto-links past records. No more paperwork barriers to care.
Generic SEO tools analyze your website in a vacuum. VProSEO cross-references your actual payer contracts, service lines, and census data to find gaps that no other tool can see. You accept Aetna but don't have an Aetna insurance verification page? VProSEO knows, because it reads your CRM. Semrush doesn't.
Technical Health, Local Presence, Content Coverage, Competitive Position, Conversion Readiness — scored 0–100 with behavioral health benchmarks.
Detects missing pages for every insurance carrier you accept and every level of care you offer — pulled directly from your facility data.
Every finding includes what to fix, why it matters for admissions, and how difficult the fix is. Ranked by estimated impact.
60\u201390% less than a behavioral health SEO agency. Agencies charge $3K\u2013$15K/month. VProSEO starts at $200/month for VProGo subscribers \u2014 and it uses your real data, not guesswork.
VProGo wasn't assembled from acquisitions. It wasn't built by bolting five tools together with APIs. Every module\u2014CRM, billing, patient engagement, SEO\u2014shares one database, one authentication system, and one data thread. When a referral becomes a patient becomes a claim becomes an alumni record, nothing is lost in translation.
One continuous data thread. Not seven systems pretending to be connected.
VProGo isn't locked to any vendor. Our EMR-agnostic normalization layer means your data flows seamlessly regardless of which systems you use. Switch EMRs without losing your history.
Patient data, census, authorizations, insurance
Patients, census, auth, insurance, UR data
Bidirectional EMR sync
Complete patient integration
Bidirectional sync
Contacts, referral sources, leads, VOBs, activities
Full OAuth sync with custom field mapping
Auto-logged calls with attribution
Real-time webhooks, source attribution
Call analytics and recording links
Core infrastructure
Insurance eligibility
Adapter-based claims
Email & calendar
Calendar sync
Fax send & receive
SMS messaging
SEO intelligence
Website auditing
Need a custom integration? Contact us
HIPAA compliance is table stakes. VProGo is built with database-level isolation, granular permissions, and audit trails that would satisfy any enterprise security team.
Row-level security ensures data isolation at the database level
Granular RBAC across 51 resources with page-level access control
AES-256 encryption for PHI at rest, TLS 1.3 in transit
Every PHI access logged with who, what, when, and from where
Full PHI protection with BAA available
Enterprise security controls and monitoring
Users request access, admins approve—full paper trail
No self-serve signup. No figuring it out yourself. Our team personally builds out your facility, configures your integrations, and stays with you through monthly support calls.
We build your branded facility portal with custom subdomain, logo, and colors. Your team gets their own secure login URL.
We handle:
We configure all your treatment locations, NPIs, and billing addresses. Multi-location support from day one.
We handle:
We connect your EMR, CRM, and billing systems. Your data flows automatically—no manual exports.
We handle:
Monthly support calls with your dedicated account manager. We grow with you as your needs evolve.
We handle:
Every product includes white-glove onboarding. No self-serve signup—we build it with you.
Managed CRM
For treatment centers needing referral & operations management.
Managed
Full
Marketing Intelligence
SEO and marketing optimization powered by your CRM data.
Essentials
Professional
Enterprise
Payment processing services for invoice payments are provided by Intuit Payments Inc.
VOB, CRM, referral tracking, billing, fax—all in one platform that works on any device. Contact us to schedule a demo and see VProGo in action.
White-glove onboarding included • Monthly support calls • No self-serve hassle
